FAQ

Can I return or exchange an item i bought online?

Kadeshan will happily accept returns due to change of mind as long as a request to return is received by us within 14 days of receipt of item and are returned to us in original packaging, unused and in resellable condition. More details…

How do I return an item?

You can start the return process by coming to your order on the My Account page.

How long do I have to return an item?

Kadeshan will happily accept returns due to change of mind as long as a request to return is received by us within 14 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.

Can I exchange an item online?

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy

Import Duties & Taxes?

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and Kadeshan encourage you to be aware of these potential costs before placing an order with us.

Are any items excluded from the return policy?

For detailed information, please see the terms&conditions page.

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